Privacy Policy for North Cotswolds Aesthetics Ltd
North Cotswolds Aesthetics Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy.
- Introduction
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://northcotswoldaesthetics.com (the “Website”) or interact with our services. We are a company registered in England and Wales under company number 15319465, with our registered office at Chimneys, Stretton On Fosse, Moreton In Marsh, Gloucestershire, England, GL56 9QU. Our Information Commissioners Office registration reference is: ZB746245
- Information We Collect
We may collect and process the following personal data about you:
- Contact Information: Name, email address, phone number, and postal address.
- Health Information: Details about your health that you provide to us in connection with the services we offer.
- Transaction Information: Payment details and records of services provided.
- Technical Information: IP address, browser type, operating system, and details about how you interact with our Website.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
- How We Use Your Data
We use your personal data for the following purposes:
- To Provide Our Services: Including booking appointments, consultations, and providing aesthetic treatments.
- To Process Payments: For services rendered.
- To Communicate with You: Regarding appointments, updates, and customer service.
- To Improve Our Services: By analysing usage patterns and feedback.
- For Marketing Purposes: To send you information about our services and special offers, where you have consented to receive such information.
- Legal Obligations: To comply with legal requirements, such as maintaining records for tax purposes.
- Legal Basis for Processing Your Data
We rely on the following legal bases to process your personal data:
- Performance of a Contract: When we need to process your data to provide the services you have requested.
- Consent: Where you have provided your explicit consent for specific uses of your data, such as for marketing purposes.
- Legal Compliance: When we need to process your data to comply with our legal obligations.
- Legitimate Interests: Where it is necessary for our legitimate business interests, provided that these are not overridden by your rights and interests.
- Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data with:
- Service Providers: Who assist us in providing our services, such as payment processors and IT support.
- Legal Authorities: If required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.
- Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or damage. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.
- Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purpose of its processing.
- Your Rights
You have the following rights concerning your personal data:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request the correction of inaccurate or incomplete data.
- Erasure: The right to request the deletion of your data, where applicable.
- Restriction: The right to request that we limit the processing of your data.
- Data Portability: The right to request that your data be transferred to another organisation.
- Objection: The right to object to the processing of your data, particularly for marketing purposes.
- Withdraw Consent: The right to withdraw your consent at any time, where we rely on your consent to process your data.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal data.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
North Cotswolds Aesthetics Ltd
Chimneys, Stretton On Fosse,
Moreton In Marsh,
Gloucestershire,
England,
GL56 9QU
Email: clientservices@northcotswoldaesthetics.com
Phone: 0345 548 4438
- Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner’s Office (ICO):
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF,
Website: https://ico.org.uk
This Privacy Policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.